Xiaomi Now Lets You Track Your Device's Repair Status Online
Other than device sales and innovation, a major factor which can make or intermission any smartphone maker's reputation is the quality of their later-sales services. In an attempt to further solidify its prototype equally a competent device manufacturer, Xiaomi has constantly invested in the quality of later on-sales support – even though it did take its share of problems in the beginning.
Xiaomi'southward VP Manu Kumar Jain fifty-fifty claimed that 95% of all smartphone repairs at authorized service centers are processed within a day, with 86% processed within four hours of the customer handing over their device. At present, in lodge to further streamline the repairs process, the company has introduced a new feature chosen 'Service Order Condition' which lets users rails their device'south repair status online.
The new feature can be found in the 'Service Centers' department under the 'Support' tab on mi.com, and in lodge to make apply of the feature you need to enter your contact number, order ID, service number, IMEI, or series number, whichever is applicable in your example. Post-obit this, you volition receive an OTP on your registered mobile number and one time you enter the OTP, you'll exist able to check the repair status of your device in real-time.
Xiaomi explains that the service order status will exist displayed in either of the following terms:
- Nether Inspection– Your device is being checked
- Piece of work in progress– Your device is getting repaired
- Ready for delivery– Your device is repaired and is set to be delivered
- Delivered– Yous accept accepted the delivery of your device
- Cancelled– Your service order is cancelled
The 'Service Gild Status' characteristic is currently live on mi.com and users who submit their Xiaomi devices for repairs henceforth will exist able to rails the repair condition in real time. Do yous own a Xiaomi device? Does the 'Service Club Status' seem useful to you? Allow u.s.a. know in the comments section beneath.
Source: https://beebom.com/xiaomi-track-repair-status-online/
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